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Write to the Point I™: English Writing Skills for Non-Executives

Course Objective

In this 2-day intensive programme, participants will learn to employ professional business writing skills to produce high quality and effective business communications that will promote a professional image for the organization. This programme focuses on the less complex genres of business writing and aims to produce all-rounded support staff members who are able to write and express themselves well.

Course Methodology

Sharing by the trainer takes up only 30% of total class time. The remaining class time will be utilized for individual and paired activities, coaching and group evaluation. Participants will typically do written exercises after each key module is expounded.

Course Syllabus

Module 1
Basics of Writing & English Review
Identifying the common problems encountered in writing, defining good writing, reviewing key elements of English grammar for writing, highlighting common errors in grammar & punctuation
Module 2
Business Language
Introduction to common terms, phrases & idioms used in a business environment (customized based on department)
Module 3
Writing Effective E-mails
Introduction to e-mail writing - basic format, common phrases & e-mail etiquette
Module 4
Writing Effective E-mails II
Special focus on 1 or 2 key categories of e-mail writing based on objective (customized based on department)
Module 5
Writing Simple Memos
Introduction to memo writing - basic format & useful tips
Module 6
Writing Simple Memos II
Special focus on 1 or 2 categories of memo writing based on objective (customized based on department)
Module 7
Taking Telephone Messages
How to write simple telephone messages
Module 8
Taking Notes at Meetings
How to take basic notes when attending office meetings